At BusinessMed Instruments, we are committed to delivering premium-quality surgical instruments, which significantly reduces the need for returns or replacements. Each item undergoes a rigorous inspection by our expert team before shipment. If any instrument falls short of our quality standards, it is refurbished in our workshop to meet or exceed expectations.
🧾 Inspect Your Package Upon Delivery
When you receive your order, please examine the contents carefully. If you notice any damage or dissatisfaction, contact us within 15 days of delivery at
📧 info@businessmedinstruments.com
We will:
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Replace the product or
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Issue a credit for your purchase,
within 7 business days—including reimbursement of all shipping fees.
📦 Non-Damaged Returns
Returns for non-damaged items are not accepted, unless the issue is due to an error on our part (e.g., wrong quantity or incorrect product sent).
🔁 How to Initiate a Return
To begin the return process:
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Visit our contact page:
🌐 BusinessMed Instruments -
Fill out the form, clearly stating the reason for return.
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Our support team will respond and resolve your issue within 48 hours.
🏆 Our Exceptional Standards
We take great pride in the precision and durability of every instrument we produce. Each item is crafted with care and meticulously inspected, ensuring minimal chances of any defects and maximizing customer satisfaction.
🤝 A Customer-First Approach
At BusinessMed Instruments, your experience and satisfaction are at the heart of everything we do. If a rare issue arises or you have any concerns, our team is always ready to provide fast and reliable support for a smooth, worry-free resolution.
This Return & Refund Policy reflects our unwavering dedication to quality craftsmanship and exceptional customer service.