Privacy Policy
At BusinessMed Instruments, we prioritize your privacy and are committed to protecting it. This Privacy Policy explains how we gather, store, use, and share your personal information. Please read this policy carefully to understand our information handling practices.
We may revise this policy periodically by updating this page. We recommend checking this page occasionally to stay informed about any changes.
Information Collection
We may collect and use personal information about you and others to provide our products and services. If we do not receive all the necessary personal information from you, we may be unable to supply our products or services.
The types of data collected include names, addresses, contact telephone numbers, fax numbers, email addresses, and other contact details. We do not collect or store sensitive data such as ethnic origin, religious beliefs, or health-related information.
Credit/Debit Card Information
Unless specified by the customer during payment processing through platforms like 2Checkout or PayPal (please refer to their privacy policies), we do not collect credit/debit card details.
Data Collection Methods
We typically collect personal data directly from individuals. This can occur when you register with us, fill out an online contact form, provide details in person, over the phone, via email, or in writing.
When you place an order online or by phone, we gather the necessary information to fulfill that order. Personal data may also be obtained from third parties, such as organizations you interact with directly, agents acting on your behalf, or publicly available records.
Data Storage
We take all necessary measures to secure personal information against loss, misuse, unauthorized alteration, or access. Access to this information is restricted to personnel who need it to perform their business duties. To further protect your privacy, please keep your access credentials (username/password) confidential.
We are not responsible for the security of data transmitted over the internet.
Data Usage
We collect personal information for various purposes, including:
Meeting legal obligations
Internal record keeping
Improving our products and services
Sending promotional emails about new products, special offers, or other information we think you may find interesting, using the email address you provided
Conducting management, administrative, quality assurance, and complaint handling activities efficiently
Developing and implementing initiatives to enhance our products and services
Contacting you by email, phone, fax, or mail
Customizing the website according to your interests
Usage & Disclosure
The personal information we collect is used for the purposes mentioned above and for secondary purposes. We typically share this data with related entities, service providers, and contractors, such as courier agents (e.g., DHL, FedEx), professional advisors (e.g., legal practitioners, accountants), debt collectors, and insurers. Unless otherwise specified, we do not share personal data with third parties.
Information Correction
We strive to ensure that all information we hold about you is accurate, complete, and up-to-date. If you believe any of your personal details held by us are incorrect, incomplete, or inaccurate, please inform us so we can take the necessary steps to correct it.
Website Cookies
To better meet the needs and preferences of our website users, we may collect aggregated data through cookies and other electronic tools. Cookies are small pieces of information sent from a web server to your computer. These cookies are used only to retain login and location details, making the user experience more convenient and personalized. We do not use cookies to track internet activity before or after you leave our website, nor do we allow other businesses to access them.
We may collect information about how visitors use our website, including page scrolls, clicks, and navigation through pages. Occasionally, we may offer a survey while you browse our website. This information is used solely to improve website design, navigation, and visitor experience.
Privacy Policy Changes
We may update this policy from time to time by revising this page. Please check our website regularly to ensure you are happy with any changes.
Complaints
We are dedicated to continually improving our procedures to ensure personal information is handled appropriately. If you believe we have not managed your personal information in accordance with this policy or the Privacy Principles, please contact us. We will carefully listen to your concerns and work with you to resolve the issue satisfactorily.
Contact Us
For more detailed information about our information handling practices, please reach out to us at info@businessmedinstruments.com . We will strive to respond as promptly as possible.
